Inflectra Launches KronoDesk 3.0 to Transform Help Desk

One of our key business partners, Inflectra, has announced the release of KronoDesk 3.0, the latest version of its powerful and easy to use help desk system. KronoDesk is the customer support system that lets users focus on their customers, instead of spending time configuring tools to do help and support. With its latest version, KronoDesk provides support for employee groups, so that customer support managers can more easily assign tickets, and a completely rewritten reporting module that lets you meet your compliance and reporting needs.

Why Use KronoDesk?

KronoDesk lets customers focus on helping their customers, not configuring tools. Kronodesk is beautiful on the outside and powerful on the inside. Customers can be up and running with a live help-desk in moments after sign-up. In addition, with Kronodesk, customers can get a customised look and feel in a few minutes and then set up the roles, permissions, forums within an hour.

End users love KronoDesk because they can get support fast and get back to what matters: being productive with their day job. When they need it, Kronodesk helps them help themselves. When they need personalised help, Kronodesk’s powerful ticketing system gets customers in touch from anywhere, from email or online. A one-stop support-hub lets them see all their conversations and questions at a glance.

Check out the full product description and Release Notes here: KronoDesk 3.0

For more information, a demo, or pricing from your local Inflectra Sales Office in Brisbane click here.